|
About ChaseData Corporation
Practical call center solutions for the contact center industry
Chase Data is an industry-leader in the development of call center solutions and predictive dialers for industry-specific applications ranging from financial services to home remodeling and other related companies that utilize the services of Predictive Dialing and Contact Center Management & Customer Interaction. We offer both premise based and hosted solutions to small to medium-sized inside sales organizations to larger call centers.
Our goal is to provide a seamless cost effective call center solutions which involves the cohesive blend of computer telephony integration (CTI) applications, web centric applications, customer relationship (CRM), agent interaction and other channels of communications such as web call back, web chat, email, fax and web collaboration.
Breadth of Experience
Chase Data also has the knowledge and expertise to provide turnkey integration with switching platforms, automatic call distribution (ACD) software, conferencing services, audiotext systems, and many other turnkey or customized automated applications relating to telephony.
Chase Data Corp's flag ship product the PowerStation Predictive Dialer is a predictive dialing inbound/outbound system combined with an expandable CRM and contact management system thus making phenomenal sales and customer service possible.
Analyze Contact Center Infrastructure
We specialize in the design, deployment, and finance of business-critical predictive dialing and contact management systems. ChaseData's unique PowerStation methodology helps companies engaged in outbound telemarketing quantify the business benefits of their investments. PowerStation gives businesses a competitive advantage in the new economy by leveraging the advantages of automated inbound and outbound customer contact to new heights thus saving the company thousands of dollars spent each month on separate departments.
ChaseData specializes in solving multi-faceted, complex integration problems, and maintains strategic relationships with all major networking and systems vendors.
Founded in 1996, we serve our clients from a collaborative practice structure, delivering both breadth and depth of expertise.
Our Flagship Product, PowerStation: A Hosted and Premise based Predictive Dialing System
Focusing on the design and implementation of "above and beyond" predictive dialing technologies, helping corporations and communications providers select and deploy powerful, expandable predictive dialing solutions to meet the demands of a fast and changing business climate.
Our Solutions: Industry Specific Call Center Solutions and Hosted IP Contact Center Solutions
Developing solutions to gauge the "trajectory" of your firm's expansion, offering solutions for sales and customer service organizations engaging in outbound telemarketing in the following industries: mortgage & finance, telecommunications, fundraising, financial services, product sales, market research & surveys and home improvement.
Around the clock Technical Support
Developing comprehensive solutions for managing the corporate enterprise, offering management solutions that sense the conditions that create failure in telemarketing, isolating their causes, and correcting them. PowerStation is the only predictive dialing system that can claim 99% uptime.
Call Center Solutions
|