Inbound - Outbound Auto Dialer System 1.888.739.8218 

PowerStation™
Predictive Dialer

Complete Call Center Suite of Solutions
     
The PowerStation Predictive Dialing System brings  you to a higher playing field and  standard of doing business in today's ever changing economy. Doing business the old fashioned way is no longer an option when it comes to  manual dialing and keeping track of your business in a myriad of different applications.

Blended InBound/OutBound Predictive Dialer

PowerStation Complete Enterprise Suite offers the call center agent the ability to receive incoming call precedence over outgoing calling. Agent Skill level determine who handles what call. As the incoming call comes in to the Power Server Switch (PSS) callers are greeted with an Interactive Voice Response (IVR) or Auto Attendant Greeting while agents are busy on current calls or taking incoming calls. The callers are queued in a ACD (Automatic  Call Distribution (ACD) system where calls can be eventually routed to designated agent stations.

Each Agent can have a skill level or campaign assigned to determine who gets what call. Its that simple. Once the call is received by the rep a screen pop will be displayed giving the call center agent the ability to have the information and proceed to either a sale, appointment or a follow up call.

VOIP Inbound - Outbound Auto Dialer System allows calls be initiated or received via the net. PowerStation's enhanced web call contact center