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PowerStation Predictive Dialer delivers more contacts in many ways.
Chase Data's leading Predictive Dialer Software, PowerStation,
combines the unique blend of predictive outbound dialing, queued
progressive dialing, managed preview dialing as well as inbound
blended dialing moving your contact and call center way ahead
of the competition. Its robust features deliver more profitable
results. By using the true features of the PowerStation System
your call center can turn in to a profit center not to mention
a power house .
PowerStation Predictive Inbound & Outbound takes care of the
details freeing your reps to make more calls.
Once you install PowerStation predictive dialer, your staff will respond with
a remarkable increase in productivity because the agents station
is designed to simplify their calling procedures while allowing
them to do what they do best- sell your products and services.
The PowerStation Predictive Dialer is an intelligent, integrated
environment in which your reps access campaigns, read scripts,
field rebuttals, disposition calls and perform post call processing
duties. Mundane tasks such as dialing, analyzing telco tones
such as busies, no answers, disconnected numbers are filtered
using Intel based Dialogic SC and Global Call Telephony standards.
Other processes such as call tracking and script management
are handled by the Dialer Engine Server. Once again, sales reps
are kept free from details so they can do what you pay them
to-- make the calls that create the sales that produce the profits
Performance features that sets PowerStation Predictive Dialer
over the rest.
- Predictive Dialing Algorithm in compliance to Federal and state
regulations
- Uses Industry leading Dialogic Perfect Call Detection to detect
85% of answering machines and telephone company messages
- Agent monitoring with "silent" whisper
- Real-time digital voice recording of TSRs and playback capability
for retrieval (server and agent side)
- Real time (session) statistics of login time, connect time,
break time, idle time, seconds per call, etc. can be used for
payroll
- Leave pre-recorded messages on dropped calls (FTC/TSR ruling)
and and answering machines by campaign
- De- dup against your current list and campaign against the State
and federal DNC registry or database within minutes.
- Web-enabled customized html/asp scripting allows formatting
such as font, point size, bold, italics, underlining, and logic
flow for objections, rebuttals, and unlimited scripting.
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