• State of the Art
  predictive dialer TSR Workstation

• Predictive Dialer Management Stations
  that Deliver all of
  the Mission Critical
  Data Your Call Center Managers Need

• current predictive dialer features

PowerStation: a Single Point of Convergence
What you don't know about your call center can hurt you. That's why with the PowerStation predictive dialer you can achieve total call center clarity. The less you know about what's going on in your call center, the higher the chances are that you're wasting time, losing sales, and lowering profits. As a matter of fact, a lack of detailed Call Center information at your fingertips makes everything harder for everyone-- your employees, your managers, your company.

The PowerStation predictive dialing system makes it easy to achieve real-time management control. In the past, upper management frequently found it necessary to hire wave after wave of mid-level managers, supervisors and other support staff to achieve one simple, but increasingly costly goal - keep representatives on the phone to generate sales and revenue. Today, however the PowerStation predictive dialer delivers control of your call center's productivity with far less supervisory personnel, actually lowering payroll costs while upgrading job performance.

The PowerStation predictive dialing system gives managers the power to review and control Call Center at a glance, monitoring staff activity through a "live assist" feature that enables them to observe calls and coach reps, view each agent's workstation in real-time, as well as access lead inventory and call conferencing.

From top to bottom, PowerStation predictive dialers deliver more relevant information to your managers in a format that is easy to understand and use. Managers have instant access to real-time call center and agent specific reports. With PowerStation, managers also have 100% control of every aspect of the dialing process, from lead selection to contact rates.

view screen shot - manager station

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contact information: ChaseData Corporation - 7811 West Commercial Blvd. - 
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