• State of the Art 
  TSR Workstation

• Management Stations 
  that Deliver all of
  the Mission Critical Data 
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• current predictive dialer features

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Predictive Dialer Configurations

Small Office Edition Predictive Dialer: The demands of a small telemarketing operation are every bit as mission critical as the largest multinational call center. The PowerStation Small Business Edition Predictive Dialer is built on the same rugged PowerStation Dialer engine core as all of our solutions. Bullet proof continuous operation with zero percent downtime, scalable up to 48 Agent workstations, a full host of import/export and reporting features make the Small Business Edition the logical choice for any small call center evaluating predictive dialing implementation.

optimal workstations: 4-8
dialer engine: PowerStation 2 predictive dialer
SQL Server: Personal
OS: Windows 2000 Professional
outbound lines: starts at 12 
system: Analog
price: Starting @ $16k

Smart Professional Edition Predictive Dialer: As your company grows you demand a predictive dialing system that can grow with you. The Professional edition Predictive Dialer enhances the call center environment by opening call records, lead databases and allowing direct SQL access to the entire enterprise. PowerStation Professional Predictive Dialer integrates seamlessly with various back office applications via DDE and OLE effectively allowing unheard of interoperability of your leads database with existing applications. 

optimal workstations: 8-16
dialer engine: PowerStation 2 predictive dialer
SQL Server: Professional
OS: Windows 2000 Professional
workstations: Dell (3 year on site warranty)
outbound lines: 16 -48
system: Analog ( T-1 upgrade avail)
price: Starting @ $26k

Enterprise Edition Predictive Dialing Systems: When your telemarketing operations require global access to your call center's data it is time for PowerStation Enterprise. Imagine the applications you will develop by having access your enterprise data via web browser from any point on the internet. Generation 3 point of sale software for field representatives (fully integrated with popular CRM third party software), remote local call center configurations (using high speed data bandwidth to create specialized call center in specific geographic areas aka remote IP Agent) and a host of integration options are at your finger tips. The Enterprise edition also increases performance by allocating 100% of processor time for each of the components of the PowerStation system. Each module (SQL server/web server and Dialer Engine) is housed in a separate computer to achieve 100% efficiency. The PowerStation Enterprise Edition also comes with a suite of telephony features such as call blending, integrated voice response (IVR), real-time digital recording, call transfer, skill based routing and much more. The PowerStation Enterprise Edition predictive dialer also takes advantage of the web call center where web call backs, web chats and emails are performed.

optimal workstations: 16-48
dialer engine: PowerStation 2 predictive dialer
SQL Server: Enterprise Edition
OS: Windows Advanced Server 2000
workstations: Dell (3 year on site warranty)
outbound lines: 48-96 max
system: Digital T-1
price: Starting @ $46k