Problem: Trying to
find a solution that will Integrate into Your Operation Without Missing A Beat.
is engineered to integrate all of your current databases,
networks and PC based software and communications systems
into one central location. Because PowerStation acts as
the central point for call of your contact center, you have
the flexibility to process virtually every client contact
via the predictive dialer.
For example, direct mail prospects
who "don't want to be solicited by telephone"
can be easily contacted via e-mail using PowerStation's
(WM) Web Mail feature . In addition, other communication channels such
as web call backs and IVR (Interactive Voice Response) can be integrated to the Predictive
Dialer so that agents can reach customers or prospects at
customer's requested time.
Your Power To Use Existing Leads To Generate New Sales.
simplifies the entire lead management process by placing
all your lead sources in one place, so you can process most
operating functions from one centralized location. This
data can then be easily sent to the Contact Management System
(CMS) so that you can track your sales and customers.