CHASEDATA CORP STORY
For two decades, ChaseData Corp has focused on designing, dosing, and supporting the industry's most advanced but easy to use call center software. With the advent of cloud based technology, our scalable, flexible call center software is available to companies large and small, in a broad spectrum of businesses and uses. We have provided hundreds of clients in multiple industries with just what their business needs, and their words speak for themselves.
ChaseData Corp makes powerful software that help call centers succeed.
Our call center software platform empowers thousands of call centers around the world from startups and entrepreneurs to large publicly traded companies — connect one conversation at a time with the people they serve.
We believe that all success begins with clear conversation. We believe that regardless of size, every call center deserves affordable access to the very best call management software. We believe that by controlling our code – our platform will deliver the best results for our clients. We believe that being attentive to our clients’ needs helps us create real-world features and solutions that work. That is why we work every day to deliver the world’s best call center platform.
Our team of dedicated professionals have decades of experience in every area and are proud to not just stand behind our product, but lead in every area needed to make ChaseData's call center software the best it can be. We deliver for our clients on every level, every day so that their operations can run smoothly. Please meet the ChaseData team!
Founder / CEO
Ahmed Macklai is the CEO of ChaseData Corporation and leads conceptualization and strategic evolution of ChaseData’s call center software. Ahmed’s primary responsibility is to direct ChaseData’s ongoing evolution service strategy. His management team has an excellent track record of executing on that strategy to meet and exceed the high expectations of ChaseData’s clients.
Before establishing ChaseData Corp. in 1996, Ahmed’s life as a corporate manager brought him into contact with various efficiency and management issues in and around corporate call centers. Those 10 years after college helped Ahmed focus on using technology (Note, call centers used manual dialing phones and simple PBXs to interact with customers) to solve these issues. Ahmed launched ChaseData with our very first generation software based on the request of a consulting client. From that first Windows NT/95 based premise dialer to today’s cloud based solutions, Ahmed has directed company’s talent, capital resources and passion towards, “solving real world call center problems.” All the while, he and his team are also on the look for technological opportunities to help grow the clients’ business.
Ahmed holds a Bachelor’s degree in business Administration from Nova Southeastern University.
CTO and Software Architect
With a background in Computer Science, Cybernetics and a PhD in Cryptography, he is passionate about delivering the best solutions to customers using mainstream technologies.
I strive to continue developing and maintaining a robust platform with attention to detail while keeping customers’ systems running at 100%.
- Stanislav Doronin
VP of Tech Service & Support
This South Florida native and his team work with the software engineering group to keep our installations running smooth and our clients enjoying a very high percentage of uptime.
I strive in making sure that the customer is happy with our technical team and making sure that they are using our solution in the best possible manner.
- GULLERMO SANDOVAL
VP of Business Development
With a BS in mechanical engineering and an MBA from University of Michigan, this 20 year General Motors veteran brings a high level of expertise and professionalism to his position.
I strive to work closely with the customer from the beginning to make sure that we meet and exceed their expectations.
- DAN CLEARY
Chief Marketing Officer
With over 20 years of experience in transforming companies’ services and products into powerful brands under his belt, Jerry has systematically sharpened ChaseData’s client-centric focus into a brand defined by (a) high level customer care and (b) stellar call center software solutions.
My mission is to amplify ChaseData’s years of delivering software that builds better call centers by acting on real-world client requests. This is the fundamental building block of ChaseData’s reputation and the reason why their clients enjoy continuing call center success.
- JERRY DELINCE
Chief Financial Officer
With nearly 3 decades of financial consulting experience and a background in technology, finance, sales and operations, Christina brings energy, expertise, and enthusiasm to every department at ChaseData.
I strive to make sure that the company is financially organized.
- CHRISTINA ROSARIO
FROM START TO SUCCESS
The process of building a better contact center begins with your request for a demonstration of ChaseData’s contact center software. During the demo we answer your questions and learn a bit about your call center’s challenges.
Average time: 30 minutes
100% FREE TRIAL
Using the software is much more compelling than watching a demonstration. This is why we provide you with an unrestricted multi-day trial. Enjoy the opportunity to test-drive every feature before you buy.
Set up time: 24 hours
After a successful trial you are ready to “pull the trigger.” That’s when our team prepares your call center to for launch. We load your leads, scripts, rebuttals and provide all of the integrations required.
Average time: 18 hours
360 ° TRAINING
Effective one on one training is provided for your contact center management staff, lead contact center supervisors and your IT integration staff. Each training session focused on getting your contact center up and running as quickly as possible.
Training time: 1 day
READY, SET, LAUNCH!
With training, integration and testing complete, you are ready to enjoy a brighter future with ChaseData’s software in your contact center. Custom solutions, technical support and ongoing training are always just a call or a click away from resolution.
Custom solutions, technical support and ongoing training are always just a call or a click away from resolution.