HELPFUL ARTICLES, VIDEOS & TIPS ON HOW TO GET THE MOST OUT OF CHASEDATA CLOUD BASED PREDICTIVE DIALER
From downloadable white papers to videos, we have you covered with knowledge and training for everything from entering leads to monitoring agents. Your call center’s workflow can be streamlined and improved by tapping into the online knowledge base, help center, and user community. Get your call center know-how with point and click ease, and see how much easier work can be with ChaseData’s cloud based predictive dialer.
SUPPORT, IDEAS & RESOURCES AT YOUR FINGERTIPTS
ChaseData offers more than just call center software, we offer integrations and solutions that can help to streamline your workflow, perk up your workforce, heat up your inbound leads, and modernize all aspects of your operation from outbound calling to coordinating with your sales and marketing campaigns. To do this we give you a robust selection of tools, tips and tricks, and other resources at your fingertips.
We fully support our clients from deployment through daily function and are always improving our services. You will not be left with obsolete equipment or software, as we future proof our product to keep up with the latest advancements in call center software. Our call center resources are source of pride for us, and created with our clients’ ease-of-use in mind.
From customer support tickets to video tutorials, our experts are there to make sure that everything goes smoothly from day one. Take the time to look at all the resources we offer you, and explore your options to make our software your solution.
INFORMATION FOR CALL CENTER ROOKIES, EXPERTS, AND EVERYONE IN BETWEEN
Whether you have a new hire or are bringing on an old pro, we can keep everybody up to date and up to speed with the latest information, tutorials, or tips and tricks to get the most out of your call center software.
Your Guide to Creating a Real-World Call Center Customer Experience Strategy
For today’s contact centers, customer experience is a top priority. When you want to improve the way your center operates and the profits you see, the first step should be fortifying your customer experience strategy.Download eBook
How Your Management Team Can Employ Today’s Call Quality Assurance Techniques
It could be argued that in the modern call center, Call Quality Assurance is the backbone of your entire business. However, many of today’s centers overlook this important factor to success, focusing instead on meeting other metrics through automation.
In this free ebook download, "How Your Management Team Can Employ Today’s Call Quality Assurance Techniques", we will examine call quality assurance techniques and more that can be used to improve the performance of your call center.
4 Ways Artificial Intelligence Can make Your Call Center Smarter
The call center is a natural location for the application of artificial intelligence, but it’s important to understand how it is used in this setting to truly appreciate its application. In this free eBook download, we will examine four big ways that artificial intelligence can make your call center smarter.Download eBook
POINT. CLICK. WATCH. LEARN.
Check out our library of videos that showcase the ChaseData cloud based predictive dialer, set-up and use, and how to deploy with Zoho integration. It’s easy to point, click, and learn how to set up your call center solution.
DATASHEETS AND BROCHURES
Keep agents talking by blending outbound campaigns with inbound calls using ChaseData’s platform.
ChaseData’s API gives you access to your most trusted third-party applications within our native API.
Blended Call Centers
Blending delivers much better return on your cross-training and payroll investments. Control the flow of conversation in your call center to boost agent productivity.
Our powerful platform provides answers to your most critical business questions at a glance.
Our software automatically analyzes agent skills, agent performance stats, and other factors in real-time then matches qualified agents with the customer instantly.
ChaseData has developed the in-app, multi-channel integration features that are vital to your call center’s long-term success.
Outbound Call Centers
Maximize your call center’s connection rates, simultaneously minimize dropped calls and wasted leads. These are the foundations of every successful outbound campaign.
Cloud Based Call Center Software
ChaseData’s latest generation cloud call center software platform is guaranteed to enhance agent productivity and boost your call center’s bottom-line profitability.
Why Choose ChaseData’s Call Center Software?
Consistently brilliant, customer-centric results for a variety of businesses like yours. Businesses where the call center is the profit center.
CHASEDATA CORP BLOG
Watch this space for articles relevant to multiple industries and call center management. We have a lot of experience to share with you, plus tips and tricks that will help you to train your staff and give you a following of satisfied customers.