CALL CENTER RESOURCES

HELPFUL ARTICLES, VIDEOS & TIPS ON HOW TO GET THE MOST OUT OF CHASEDATA CLOUD BASED PREDICTIVE DIALER

From downloadable white papers to videos, we have you covered with knowledge and training for everything from entering leads to monitoring agents. Your call center’s workflow can be streamlined and improved by tapping into the online knowledge base, help center, and user community. Get your call center know-how with point and click ease, and see how much easier work can be with ChaseData’s cloud based predictive dialer.

SUPPORT, IDEAS & RESOURCES AT YOUR FINGERTIPTS

ChaseData offers more than just call center software, we offer integrations and solutions that can help to streamline your workflow, perk up your workforce, heat up your inbound leads, and modernize all aspects of your operation from outbound calling to coordinating with your sales and marketing campaigns. To do this we give you a robust selection of tools, tips and tricks, and other resources at your fingertips.

We fully support our clients from deployment through daily function and are always improving our services. You will not be left with obsolete equipment or software, as we future proof our product to keep up with the latest advancements in call center software. Our call center resources are source of pride for us, and created with our clients’ ease-of-use in mind.

From customer support tickets to video tutorials, our experts are there to make sure that everything goes smoothly from day one. Take the time to look at all the resources we offer you, and explore your options to make our software your solution.

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INFORMATION FOR CALL CENTER ROOKIES, EXPERTS, AND EVERYONE IN BETWEEN

Whether you have a new hire or are bringing on an old pro, we can keep everybody up to date and up to speed with the latest information, tutorials, or tips and tricks to get the most out of your call center software.

Call Center Resources
Call Center Resources

RETHINKING VOICE IN TODAY'S MODERN CONTACT CENTER

Big money and operational resources are flowing into the voice channel despite the growth of social media as an emerging channel. Forward-thinking contact centers worldwide are doubling down on cloud based predictive dialer software because the voice channel is the leading driver in higher score in the metrics critical to success - from agent productivity to revenue to first contact resolutions. Download this white paper in order to find out why and more importantly how you can achieve more success in your contact center.

Download White Paper
Call Center Resources
Call Center Resources

POWERSTATION™ HOSTED PREDICTIVE DIALING SOFTWARE

PowerStation predictive dialing simplifies the entire lead management process by placing all of your lead sources in one place, so you can process most operating functions from one centralized location. This makes it easier for you to import and export data in a variety of formats and from a variety of places such as local or wide area networks, CD-ROMs, the internet, etc. Further, PowerStation's management station allows you to create spreadsheets, graphs, sales reports, mail merges, fax on demand and countless other functions using a few simple key strokes.

Download White Paper
Call Center Resources
Call Center Resources

A Guide to Selecting the Right Call Center Technology

The name of the game in today’s business world is scalability. Whether you’re dealing with 100 or 1,000 employees, there are multi-tiered call center plans for every size of company. Investing in updated technology is essential to keep your call center current and functioning smoothly. However, not one size fits all. In this FREE eBook you will get a step-by-step guide on things to consider when planning upgrades to your call center.

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POINT. CLICK. WATCH. LEARN.

Check out our library of videos that showcase the ChaseData cloud based predictive dialer, set-up and use, and how to deploy with Zoho integration. It’s easy to point, click, and learn how to set up your call center solution.

Call center NOW Inbound

ChaseData Corp Call Center Agent Application Walkthrough

In this video you will learn more about how to use the ChaseData Call Center Agent Application for desktop users.

ChaseData Corp Call Center Agent & Admin Account Management

ChaseData Corp Call Center Supervisor Live Dashboard

ChaseData Corp Call Center Software Creating and Loading Leads into a Campaign

ChaseData Corp Call Center Using Dispositions For Calls

ChaseData Corp Call Center Agent Skills

CHASEDATA CORP BLOG

Watch this space for articles relevant to multiple industries and call center management. We have a lot of experience to share with you, plus tips and tricks that will help you to train your staff and give you a following of satisfied customers.